Patients call your pharmacy at night and on weekends. Maraba answers their prescription queries, opening hours questions, and stock checks — in their language — and escalates urgent cases to your on-call pharmacist.
Patients needing medication don't stop needing it after 6pm. If your pharmacy doesn't answer, they'll either go without or find a competitor. Here's what's driving your missed calls.
Patient: Good evening. I wanted to ask if you have Amlodipine 5mg in stock. My prescription runs out tomorrow.
Maraba: Good evening! Amlodipine 5mg is a medication we regularly stock. Based on our current records, we should have it available. The pharmacy opens at 8am tomorrow. Would you like me to note your name so the team can confirm first thing in the morning?
Patient: Yes please. My name is Mrs. Fatimah Aliyu.
Maraba: Thank you, Mrs. Aliyu. I've noted your name and medication for follow-up when we open at 8am. Is there anything else — anything urgent I should escalate to the on-call pharmacist tonight?
Patient: No, that's fine. Thank you.
"Before Maraba, we missed 6 in 10 calls during our peak hours. Now every call is answered — even at midnight. Our patients actually feel cared for before they even walk through the door."
Chief Pharmacist, Port Harcourt retail pharmacy
Maraba answers every call — in their language, at any hour — and gets them the information they need safely. Apply for beta access.