A potential client who can't reach your firm on the first call may not call again. Maraba handles new client intake, appointment scheduling, and practice area queries — so your lawyers can focus on clients, not on answering phones.
A distressed client calling about an urgent legal matter expects to reach a person — or at minimum a professional intake process. A ringing phone with no answer communicates that your firm is inaccessible.
Caller: Good evening. I need urgent advice. My landlord just locked me out of my property this afternoon and I don't know what my rights are.
Maraba: I'm sorry to hear that — this sounds very stressful. Our firm handles landlord and tenant matters. Given the urgency, I'd like to connect you with our duty solicitor. First, may I have your name and a good number to reach you?
Caller: Amina Sule. This number is fine.
Maraba: Thank you, Amina. I'm flagging this as urgent — a member of our team will call you back within 30 minutes. In the meantime, please do not re-enter the property until you've spoken to us. Is there anything else I can note for the solicitor?
"We were missing new client instructions every week simply because no one answered the phone when our lawyers were in court. Maraba captures every intake call now and has it structured and ready for review when we're back in the office."
Managing Partner, commercial law firm, Lagos
Maraba captures new client intake at any hour — professional, accurate, and in any of Nigeria's four major languages. Apply for beta access.