Can Maraba handle admissions enquiry calls for a Nigerian university?

Yes. Maraba can answer questions about admission requirements, application deadlines, cut-off marks, and department-specific information — entirely from the knowledge base you configure. Prospective students get instant answers at any hour, without waiting for the admissions office to open.

Can Maraba handle calls in Hausa, Yoruba, and Igbo for a multi-language school?

Yes. Maraba detects the caller's language in under 800ms and responds in Hausa, Yoruba, Igbo, or English — or handles mid-sentence code-switching. This is particularly valuable for federal universities and schools in states with multiple dominant languages.

Does Maraba work for primary and secondary schools, or only universities?

Maraba works for any educational institution that receives inbound phone calls — from nursery schools to universities. The knowledge base is fully configurable: you set the information Maraba uses to answer questions about your specific institution.

How much does Maraba cost for a Nigerian school?

The Starter plan at ₦20,000/month covers 200 calls — enough for most secondary schools and small tertiary institutions. The Pro plan at ₦65,000/month covers 1,000 calls, suitable for universities during peak admissions season. There is also a free plan covering 50 calls for testing.

Education

Every parent call answered.
Every admissions query resolved.

Nigerian schools and universities miss hundreds of calls during exam season and admissions windows. Maraba answers instantly in Hausa, Yoruba, Igbo, and English — fielding fees queries, exam timetables, and admission requirements without staff intervention.

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The call problem every Nigerian school faces

During admissions season, exam week, and fee payment deadlines, your admin office is overwhelmed. These are the calls costing you the most.

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Admissions call floods

JAMB and post-UTME season generates hundreds of calls per day about cut-off marks, departmental requirements, and application deadlines. Your admissions staff can't answer every one.

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School fees enquiries on repeat

Parents call every week asking about school fees amounts, payment deadlines, accepted payment methods, and whether they can pay in instalments. These are answerable from a knowledge base.

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Exam timetable confusion

During exam periods, students and parents call to confirm dates, venues, and reporting times. These calls peak on the day before exams and overwhelm your admin lines at the worst possible time.

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After-hours parent anxiety

Parents call at 9pm about a sick child, a missing result, or a suspension letter. Without after-hours coverage, their worry compounds overnight. Maraba answers and provides the right information or takes a callback request.

How Maraba works for your school

Maraba integrates with your school's phone number. You configure your knowledge base once — fees, timetables, admission requirements, term dates. Maraba handles every call from there.

1

Parent or student calls your number
Your dedicated Maraba number routes through Africa's Talking — MTN, Airtel, Glo, 9mobile. No new hardware. No SIM cards.
2

Maraba detects language and intent in under 800ms
A Yoruba-speaking parent in Ibadan, a Hausa-speaking student from Kano, an English-speaking parent from Abuja — Maraba handles all three correctly.
3

Query answered from your knowledge base
School fees are ₦185,000 per term. Next term starts 14 September. JAMB cut-off for Computer Science is 220. All configured by you, delivered accurately by Maraba.
4

Call summary to your admin team's WhatsApp
Within 60 seconds of call end, your registrar receives: caller name, query type, response given, and any follow-up needed. No login required.

Live call example — university admissions

Caller: Good afternoon, please I want to know the JAMB cut-off for Medicine at your school.

Maraba: Good afternoon! The JAMB minimum cut-off for Medicine and Surgery at Maraba University is 260. Post-UTME screening is scheduled for 3rd to 7th June. Do you have more questions about the admissions process?

Caller: Yes — what documents do I need for screening?

Maraba: For Post-UTME screening you'll need: your JAMB result slip, O'Level certificates, a valid ID, two passport photographs, and your screening fee receipt of ₦5,000. Is there anything else I can help you with today?

Built for how Nigerian schools actually run

Not a Western product adapted for Nigeria. Built from scratch for Nigerian school call patterns, parent communication styles, and multilingual environments.

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4-language support

Hausa, Yoruba, Igbo, and Nigerian English — including mid-sentence switches. Federal schools, polytechnics, and universities with a nationally diverse student body are fully covered.

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Admission requirements knowledge base

Configure cut-off marks, required subjects, departmental requirements, and application deadlines per faculty. Maraba gives prospective students accurate, instant answers without calling the admissions office.

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Exam timetable handling

Upload your exam schedule to the knowledge base. Maraba answers questions about dates, venues, and reporting times accurately — and never gives outdated information.

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School fees query management

Term fees, payment deadlines, bank account details, and instalment policies — all answerable from Maraba without taking up bursar staff time on routine calls.

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WhatsApp summaries for admin team

Every call produces a summary sent to your admin team's WhatsApp. No login needed. Your registrar knows exactly who called and why before the office opens each morning.

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Secure, scoped data storage

Call records are stored securely under your institution's account only. Student and parent data is never shared with other institutions or used for cross-referencing. NDPA-aligned storage defaults.

Frequently asked questions

Common questions from Nigerian school and university administrators about Maraba.

Can Maraba handle admissions calls for a Nigerian university?

Yes. Configure your admission requirements, cut-off marks, and application deadlines in your knowledge base. Maraba answers every prospective student call accurately — at any hour — without requiring your admissions office to be staffed 24/7.

How does Maraba handle parent calls about school fees?

Configure your fee schedule, payment deadlines, accepted banks, and instalment policies in the knowledge base. Maraba answers fee queries accurately and offers to log a callback request for anything outside the configured data. Never guesses or fabricates amounts.

Does it work for primary schools, secondary schools, and universities?

Yes — any educational institution that receives inbound calls. The knowledge base is fully configurable for any institution type. A nursery school can configure term dates and pick-up policies; a university can configure faculty-specific admissions data.

Can Maraba answer calls in Hausa and Yoruba for a multi-language school?

Yes — Maraba detects the caller's language automatically and responds in Hausa, Yoruba, Igbo, or English. Federal universities and polytechnics with students from across Nigeria can serve all their callers in their preferred language without multi-language staff.

What does Maraba cost for a Nigerian school?

Starter at ₦20,000/month covers 200 calls — enough for most secondary schools outside admissions season. Pro at ₦65,000/month covers 1,000 calls — suitable for universities during peak periods. A free plan covers 50 calls for testing. Beyond limits: ₦0.50/second, minimum ₦25 per call.

Pricing for schools and universities

Start free. No card needed. Scale up during admissions season.

Free

₦0/month — 50 calls, English only. Perfect for testing Maraba with real parent or student calls before committing.

Starter — Most popular for secondary schools

₦20,000/month — 200 calls, all 4 languages, WhatsApp summaries. Covers a secondary school running 6–8 admin calls per day outside exam season.

Pro — For universities and polytechnics

₦65,000/month — 1,000 calls. For universities during UTME and admissions season. Advanced analytics, team access, and priority support included.

Beyond plan limits: ₦0.50/second, minimum ₦25 per call. Charged post-call, deducted from pre-loaded credit.

Every parent call answered.Every admissions query resolved.